Frequently Asked Questions
How do I know I am receiving MY pet back?
In conjunction with your pet’s personal certificate of cremation, they are issued an individual identification number disc when they are picked-up. This disc stays with your pet through the cremation process, and will be included, along with your pet’s cremated remains, in the urn you have chosen. If this still does not lessen your concern, the crematory has a viewing room for you to observe your individual pet cremation. Contact us or the Chace Family Crematory at (405)372-6025 for more information.
What is the cremation process and how long does it take?
Cremation is a process of very rapid oxidation of the body tissues. Our pets are individually placed in a cremation chamber where heat is applied with flames from a series of gas jets, raising the temperature anywhere from 1400° - 1800° Fahrenheit. After approximately 2 to 3 hours, the intense heat and evaporation reduces the body to small bone fragments and ashes. The entire remaining ash and bone fragments are removed from the cremation chamber and run through a processor to become fine, uniform powder-like particles; these particles are known as cremated remains, or “ashes.” Once this process is finished, the remains are carefully placed in the urn you have selected.
How soon can I receive my pet back?
Pets are usually picked up once or twice a week from our facility to be transported to the crematory here in Stillwater. After they receive, cremate, and deliver your pet’s remains back to us, we will contact you directly. Normally it will take 2-4 days for you to have your pet back. Please note, we will try our upmost to accommodate families if they need quicker service. Please just let our staff know if you would like your pet’s cremated remains returned within 24 hours.
Does my pet have to be at a veterinarian’s office for you to pick them up?
No. We are able to collect your pets from the veterinarian, OSU Animal Clinic, OADDL, or your home residence. There is no transportation fee applied, unless you live over 25 miles outside of the Stillwater area.
Is pre-planning a possibility?
Yes. Simply contact Strode Funeral Home’s Pet Care Center, and one of our facility directors will be able to answer any questions or concerns you may have.